Tweed Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us.
1. Information We Collect
We may collect the following types of personal information:
• Contact Information: Name, email address, phone number, company name, and job title.
• Usage Data: IP address, browser type, operating system, and browsing behaviour on our website.
• Communication Data: Any information you provide when contacting us e.g. via contact forms or email.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To respond to inquiries and provide our services.
• To improve our website’s performance and user experience.
• To comply with legal obligations and resolve disputes.
• To send updates, newsletters, or promotional materials (if you opt-in).
3. How We Protect Your Information
We implement technical and organisational measures to safeguard your information, including:
• Secure servers and encrypted communication.
• Regular security monitoring and updates.
• Limiting access to your information to authorised personnel only.
4. Sharing Your Information
We do not sell or rent your information. We may share your information with third parties only when:
• Necessary to deliver our services e.g. IT service providers.
• Required by law or to protect our legal rights.
• You provide explicit consent.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have rights under applicable privacy laws, such as:
• The right to access, correct, or delete your data.
• The right to object to data processing or withdraw consent.
• The right to data portability.
To exercise these rights, contact us at enquiries@tweedsolutions.net.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
8. Retention of Data
We retain your personal information only as long as necessary for the purposes outlined above, or as required by law.
9. Changes to This Policy
We may update this Privacy Policy periodically. Please review this page for the latest information on our practices.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: enquiries@tweedsolutions.net